Performance Management

Since 2010, our founder has extensive experience working with various councils. Most recently, he led a highly successful performance management initiative at Luton Borough Council, achieving a 20% increase in overall productivity within the first year. He aligned individual performance goals with organisational objectives by implementing a comprehensive performance appraisal system and providing targeted training and development opportunities. This approach greatly enhanced employee performance, job satisfaction, and overall morale. His use of advanced tools—such as 360-degree feedback assessments, goal-setting techniques, and performance scorecards—enabled us to track progress effectively, ensuring measurable outcomes.

At Medway, Isle of Wight, and Dorset County Councils, he led a cross-functional team overhauling the performance management process, emphasising regular feedback and goal setting. By introducing a continuous feedback mechanism and establishing clear, achievable performance metrics, he achieved a 15% reduction in employee turnover and a substantial increase in employee engagement scores. He streamlined the process by leveraging performance management software and employee development platforms, ensuring managers and staff had the tools and resources for ongoing improvement. His approach resulted in a more engaged workforce, driving individual and organisational success.